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Brad Haines, 28, seems like a normal guy. He’s tall, has slight features and never leaves home without his favourite hat. One more thing. Haines is also a “white-hat hacker” who knows a thing or two about computer security and he’s ready to talk shop >
“I would hate for anyone to be put through this,” says Jim Burke, chief privacy officer with Nor-Don Collection Network (NCN). First there were the up-front costs, then the time and energy spent doing things of no direct benefit to the business – not to mention the loss of face for an enterprise that banks on the confidence of its clients. NCN was just lucky to come away without a fine. But Burke puts a brave face on, discerning a silver lining in the ordeal.
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